Instructions, 1. Click one of the links above. (The first one is for inside michigan and the second is for outside michigan.) 2. Click the open box when the "File Download" box comes up. ( The program will execute.) 3. Read the terms and Click Yes to continue. 4. Select a local access number then click ok. ( Then you will have to click ok on the next screen.) 5. Fill in your name, username, password, and check off any other of the options the would like turned on. 6. Click ok 7. (Optional) If you have selected the WarpSpeed package you will want to click on the WarpSpeed icon to down load and run the setup program for WarpSpeed. - Or you can click "Finished" Works with Windows 95, 98, ME, XP, NT, and 2000 If this does not fix your problem call toll free 1-866-66-iWarp (49277) or email support@iwarp.net